Shipping policy

Digital Product Delivery Policy

1. General Information

This Delivery Policy outlines the terms and conditions regarding the purchase and delivery of digital products. By placing an order, the customer agrees to the conditions described below.

2. Order Processing

All orders are processed after successful payment confirmation.

  • Processing time: up to 24 hours

  • Orders are reviewed and fulfilled electronically

  • Processing may occur on weekends and holidays, although delivery times may vary

3. Digital Delivery

Customers will receive their digital product license key via email within 24 hours of purchase.

Delivery includes:

  • License key or activation code

  • Instructions for activation (if applicable)

Customers are responsible for providing a valid email address during checkout.

4. Delivery Issues

If the license key has not been received within 24 hours:

  • Please check your spam or junk folder

  • Verify that the email address provided during checkout is correct

  • Contact our support team for assistance

We will make every reasonable effort to ensure successful delivery.

5. License Activation

The customer is responsible for activating and using the license according to the instructions provided.

We are not responsible for issues resulting from:

  • Incorrect activation procedures

  • Incompatible hardware or software

  • Violations of the software provider's terms of service

6. Refunds and Returns

Due to the nature of digital products, all sales are generally considered final once the license key has been delivered.

Refund requests may be considered only in the following situations:

  • The license key is invalid and cannot be replaced

  • The product was not delivered within a reasonable timeframe

  • A duplicate purchase was made in error

Any refund request will be reviewed on a case-by-case basis.

7. Fraud Prevention

To protect against fraud, some orders may be subject to manual verification before delivery. This may slightly extend the delivery timeframe.

8. Limitation of Liability

We are not liable for delays or delivery failures caused by circumstances beyond our control, including:

  • Email service provider issues

  • Internet outages

  • Incorrect customer information

9. Changes to This Policy

We reserve the right to update this Delivery Policy at any time to reflect operational, legal, or technical changes. Continued use of our services constitutes acceptance of any revised policy.